Manager of Workforce Analytics & Insights providing data - driven HR strategies to Fidelity's Wealth team. Curating data and supporting operational improvements with a collaborative approach.
About the role
- Junior Relationshipmanager supporting Sparkassenkunden in digital payment solutions. Engaging customers, providing training, and enhancing product offerings in a collaborative team environment.
Responsibilities
- Provide primarily digital, and occasionally on-site, support to Sparkassen customers
- Conduct regular meetings with assigned customers and analyze their strengths and weaknesses in the card business
- Proactively propose measures for improvement
- Introduce and place new products and value-added services
- Prepare and maintain presentation materials
- Train Sparkassen advisors on all card products/services as well as other payment products
- Serve as the central contact person for all incoming customer inquiries
- Represent qards at external conferences, trade shows and workshops
- Support internal company events
Requirements
- Completed commercial vocational training, preferably with an additional business qualification (e.g., Sparkassen business administrator)
- Experience in comparable roles, ideally in the banking environment
- Knowledge of card business or the payments area (preferably within Sparkassen)
- Strong organizational skills
- Excellent communication skills and a confident, friendly demeanor
- Willingness to travel and a valid driver's license
- Confident use of common MS Office applications
- Fluent German (C2) and good English skills (B2)
Benefits
- Secure and future-proof workplace
- Collegial atmosphere and great team spirit
- Work–life balance with flexible working hours, flexitime account and home office flexibility (the position’s duty station can be Saarbrücken, Munich or the employee’s place of residence within Germany)
- Training opportunities and seminars
- 30 days of vacation per year plus days off on Christmas Eve and New Year’s Eve
- Prepaid benefits card (Pluxee or Edenred) with a monthly tax-free credit
- Canteen with meal subsidy and free hot beverages/water
- Free counseling through the Employee Assistance Program for you and your family members
- Additional benefits such as e-bike company leasing, job ticket, employee discounts, etc.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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