Provide primarily digital, and occasionally on-site, support to Sparkassen customers
Conduct regular meetings with assigned customers and analyze their strengths and weaknesses in the card business
Proactively propose measures for improvement
Introduce and place new products and value-added services
Prepare and maintain presentation materials
Train Sparkassen advisors on all card products/services as well as other payment products
Serve as the central contact person for all incoming customer inquiries
Represent qards at external conferences, trade shows and workshops
Support internal company events
Requirements
Completed commercial vocational training, preferably with an additional business qualification (e.g., Sparkassen business administrator)
Experience in comparable roles, ideally in the banking environment
Knowledge of card business or the payments area (preferably within Sparkassen)
Strong organizational skills
Excellent communication skills and a confident, friendly demeanor
Willingness to travel and a valid driver's license
Confident use of common MS Office applications
Fluent German (C2) and good English skills (B2)
Benefits
Secure and future-proof workplace
Collegial atmosphere and great team spirit
Work–life balance with flexible working hours, flexitime account and home office flexibility (the position’s duty station can be Saarbrücken, Munich or the employee’s place of residence within Germany)
Training opportunities and seminars
30 days of vacation per year plus days off on Christmas Eve and New Year’s Eve
Prepaid benefits card (Pluxee or Edenred) with a monthly tax-free credit
Canteen with meal subsidy and free hot beverages/water
Free counseling through the Employee Assistance Program for you and your family members
Additional benefits such as e-bike company leasing, job ticket, employee discounts, etc.
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