Hybrid Contract Manager – 12 month FTC

Posted 1 hour ago

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About the role

  • Contract Manager overseeing waste management contracts for Biffa. Responsible for client relations and service deliverables in a hybrid workspace.

Responsibilities

  • **A quick look at the role:**
  • Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance.
  • Drive account growth through improved commercial performance, upselling services and equipment, new waste streams and pricing negotiations.
  • Produce monthly reports and management information, including bespoke multi-site client reporting and portal data management.
  • Deliver site-based waste minimisation programmes aligned to strategic targets, improving cost efficiency, environmental performance and waste handling practices.
  • Manage monthly profit and loss across a designated contract portfolio.
  • Apply strong sector knowledge across health and safety, Duty of Care, resource and hazardous waste management to identify added-value opportunities.
  • Lead and promote a strong safety culture on client sites, providing guidance and coaching to operatives, agency staff and client teams.
  • Support colleagues and client sites as part of a wider team, contributing expertise to large-scale projects, emergency response and specialist services.

Requirements

  • **Our essential requirements.**
  • Knowledge of waste management, with previous account management experience and a strong operational focus.
  • Understanding of lean methodology, with the ability to work to clearly defined KPIs.
  • Proven track record of delivering continuous improvement within an operational or service environment.
  • Full, current UK car driving licence.

Benefits

  • **And here’s why you’ll love it at Biffa:**
  • Ongoing career development, training and coaching – because if you don’t grow, we don’t grow
  • Generous pension scheme
  • Medical and dental scheme
  • Retail and leisure discounts
  • Holiday and travel discounts
  • Plus much more...

Job title

Contract Manager – 12 month FTC

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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