IT Support Engineer maintaining system and network infrastructure for Glenveagh, one of Ireland's leading homebuilders. Involves troubleshooting, documentation, and support across multiple sites.
Responsibilities
Troubleshoot system and network problems, diagnose, and solve hardware/software faults and escalate to the Head of IT when necessary
Management of the Glenveagh Active Directory infrastructure and Office 365 application suite
Install and configure applications and hardware when required, design and develop solutions to automate the delivery of these services and solutions to Glenveagh
Build, develop and maintain comprehensive documentation, diagrams and written instructions for the various systems and services deployed
Monitor and maintain various systems, printers, mobile devices, and networks across all the various Glenveagh sites
Support the setup and delivery of the IT services on new sites as required. Work closely with the resources on site to ensure the IT service is maintained and reliable
Establish a good working relationship with other professionals within Glenveagh, ensuring that the IT department delivers a reliable, responsive and high-quality service
Requirements
Proven experience in an IT support role, preferably in a construction or field-based environment.
Proficiency in managing Active Directory, Office 365 Admin, and Azure.
Strong hardware and software troubleshooting skills.
Experience with building and configuring laptops, desktops, and mobile devices.
Excellent communication skills, with the ability to explain technical concepts to non-technical users.
Valid driver’s license and willingness to travel to construction sites.
Benefits
Competitive salary in one of Ireland’s fastest growing PLCs with regular compensation reviews
Performance related bonus
Comprehensive health insurance for you and your dependents
Contributory pension scheme
Tax saver travel and bike to work
Paid volunteering days
Continuous Professional development (CPD) programme & funding
Employee Assistance Programme
Long term illness cover
SAYE (Save As You Earn) Scheme
Peace of mind with life assurance
Family friendly policies including flexible parental leave, fertility leave, and paid maternity and paternity leaves
Employee committees - Employee Network Groups, Sports and Social, Great Place to Work
An exciting Wellbeing Programme with events and activities running throughout the year both online and in-person
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