Junior Infrastructure Analyst ensuring technology service availability and performance at Kaffa, focusing on infrastructure analysis and documentation. Collaborating with teams to enhance solutions and processes.
Responsibilities
Monitor and maintain server, network and service infrastructure.
Support the administration of virtualized environments and operating systems.
Identify and resolve incidents, ensuring high availability.
Participate in the implementation of new infrastructure and security solutions.
Create and keep technical documentation of the environment up to date.
Collaborate with the team on modernization and process automation projects.
Requirements
Completed or pursuing a higher education degree in Technology.
Knowledge of infrastructure.
Knowledge of operating systems.
Basic understanding of programming languages.
Ability to critically analyze system specifications in textual form or UML.
Basic technical English.
Benefits
🏥 SulAmérica Health Plan and SulAmérica Dental Coverage.
✅ Individual Life Insurance at no cost to the employee.
🏦 Credit Union and Private Pension Plan (details provided in the offer letter).
💳 Alelo Multi-benefits Card and Transportation Voucher.
🍽 Meal/Food benefit with Caju card.
📊 Profit Sharing (PLR).
🏦 Itaú bank account with fee waivers.
🏠 Hybrid work model, with in-office days adjusted to company needs.
⏳ Flexible working hours, with up to 2 hours adjustment to the schedule.
🎉 Day off on your birthday.
🅿 Free parking.
🌱 Healthy, people-centered environment that encourages innovation and authenticity.
📖 Support for language learning, with up to 2 hours per week for study.
🎓 Partnerships with educational institutions to support your training.
📈 Opportunities for internal mobility and an Employee Referral Program to recognize talent.
Customer Service Representative managing sea freight export operations for L.I.T. in Bremen. Ensuring smooth processing of shipments and customer consultations while collaborating with transport carriers.
Customer Service role at L.I.T. handling international imports, especially in sea freight logistics. Involves communication with customers and documentation management.
Customer Service role focusing on handling import sea freight tasks at a logistics provider. Responsibilities include client consultation and booking management for international shipping.
Sachbearbeiter/in Kundenservice und Lagerlogistik verbindet kundenorientierte Kommunikation mit operativen Lagerprozessen in einem globalen Logistikdienstleister. Bietet Unterstützung in der Koordination von Kundenaufträgen und Materialflüssen.
Manage a team of Customer Service Representatives at interactive investor. Driving quality service and team performance in a regulated contact centre environment.
Customer Services Representative at interactive investor, helping clients with investment account queries in a hybrid work setting. Focused on building relationships and providing excellent customer service.
Product Support Specialist for Orica's GeoExplorer software and geotechnical monitoring equipment. Providing technical support and assisting with complex geotechnical projects.
Customer service representative assisting Erste Bank & Sparkassen with transaction inquiries. Responsible for scheduling appointments and supporting customers via multiple channels.
Product Support Specialist working with customers to resolve inquiries and technical issues via phone and email. Collaborating in a hybrid environment with a focus on service excellence.
Customer Service Manager leading a high - performing team for Intrepid Travel. Ensuring prompt service and driving operational efficiency in customer support activities.