Customer Service Representative managing new accounts and providing customer service at Stockman Bank in Manhattan, MT. Engaging with clients to enhance financial services and sales opportunities.
About the role
- Customer Service role at L.I.T. handling international imports, especially in sea freight logistics. Involves communication with customers and documentation management.
Responsibilities
- Operational handling of international imports, with a focus on sea freight.
- Communication with customers, international offices, agents and suppliers.
- Booking cargo space with shipping lines and airlines.
- Processing and managing documentation throughout the import process.
- Preparation and verification of incoming and outgoing invoices, as well as invoicing.
- Creating and tracking customer SOPs (Standard Operating Procedures).
- Handling complaints and ensuring prompt resolution.
Requirements
- Completed commercial vocational training, e.g., freight forwarding and logistics clerk, wholesale and foreign trade management clerk, or equivalent.
- At least 1 year of professional experience in sea and air freight.
- Very good German and English skills, both written and spoken.
- Proficient user of common MS Office applications.
- Reliable and efficient working style, able to respond confidently to short-term changes in daily operations.
- Team-oriented communication to ensure close and smooth collaboration with customers, partners and internal interfaces.
Benefits
- Security and stability: A permanent employment contract in a growth-oriented company with a strong location in Nuremberg.
- A modern, bright office and comprehensive IT equipment ensure a pleasant working environment.
- Career development: Take advantage of individual development opportunities and assume responsibility from day one. We support your professional growth and offer space for your ideas and projects.
- Collaboration and team spirit: Become part of a family-like team that truly lives solidarity. Experience a collegial atmosphere with regular team events that strengthen exchange and cooperation.
- Flexibility: Enjoy the option to work remotely up to 2 days per week. We rely on trust and offer a balanced work-life arrangement.
- Health promotion: Stay fit and healthy with our comprehensive health program, including corporate fitness, workplace health management (BGM), sports events and health days.
- Mobility: Benefit from our bike leasing via Jobrad, allowing eco-friendly and cost-effective mobility.
- Financial additional benefits: Enjoy attractive referral bonuses for "employees recruit employees", exclusive discounts on fashion, leisure, travel & electronics, as well as company pension schemes and capital-forming payments.
- Innovation and recognition: Contribute your ideas and benefit from our idea management system with rewards. You have the opportunity to assume responsibility and actively drive our growth.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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