Customer Success Manager helping global brands adopt and utilize Brainsuite's AI platform for creative effectiveness and brand insights.
About the role
- Júnior Customer Success Analyst managing relationships with SMEs in Rio Grande do Sul. Focused on tailored success plans for Amcham Brasil associates.
Responsibilities
- Manage and maintain a portfolio of B2B clients (small and medium-sized businesses)
- Manage targets and results
- Follow up on renewals
- Identify and map new business opportunities
- Lead and conduct meetings
- Interact with internal teams (events & content, finance, sponsorship, etc.)
- Participate in events, committees and seminars.
Requirements
- Bachelor's degree completed or in progress
- Proficient with Microsoft Office
- Experience in customer service and relationship management
- Availability to work on-site
- Be proactive, curious and engaged to meet goals and deliver results
- Be dynamic and able to engage and negotiate with companies across multiple sectors
- Be motivated by challenges
- Keep the customer at the center of your actions
- Clear and objective written and verbal communication
- Ability to work constructively and respectfully in a team to achieve shared results.
Benefits
- 🍽️ Multi-benefit card for meal and food allowances
- 🚌 Transportation voucher
- ⛽ Fuel allowance
- 🏋️♂️ Wellhub
- 🎉 Day off on your birthday
- 🍎 Fruit provided in the afternoon
- 💛 Happiness program
- 🪪 SESC credential
- 🏥 Health insurance
- 🛡️ Group life insurance
- 📚 Discounts on courses, postgraduate programs and MBA
- 🌍 Access to Amcham training programs
- 😌 Year-end break.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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