Sales Support Administrator role in Tokyo providing support to salespeople and coordinating with departments. Join Clarivate's A&G team to empower academic research and learning solutions.
About the role
- IT Systemadministrator managing network and server administration for a company focused on sustainable mobility. Responsible for infrastructure security, system documentation and client support.
Responsibilities
- Server and network administration for Microsoft systems, Linux (servers) & VMware
- Firewalls, security systems and VPN solutions
- Storage solutions (SAN / NAS)
- Maintenance and upkeep of existing IT systems
- Consulting on IT products and solutions, including customer advisory services on IT security
- Design and implementation of security solutions
- Operation and monitoring of IT security infrastructure, both internally and at customer sites
- System monitoring and preventive measures to ensure resilience and high availability
- Creation of technical documentation and manuals
- Logging and tracking incidents in the incident management system
- Quality assurance for hardware and software rollouts
- Customer support via email, phone and chat
Requirements
- Completed degree, vocational training or equivalent qualification
- Experience in IT administration
- Enthusiasm for challenging software projects and reliability
- Broad technical understanding and experience in designing and analyzing complex systems
- Excellent German language skills, at least C1 level
Benefits
- Comprehensive professional onboarding
- A role with impact and purpose
- A diverse and exciting range of projects
- Great and highly competent colleagues
- Flexible working hours and a modern, well-equipped workplace
- Development and training opportunities to support your career path with us
- A family-friendly working environment with childcare subsidy
- A Deutschlandticket (nationwide public transport pass) for your commute to highQ
- highQ benefits including subsidies for sports, bicycle or internet
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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