The IT Strategy/Performance Manager provides strategic leadership, performance oversight, and executive operations support for the customer Tech.
Advise leadership on IT governance, strategy, and modernization; align operations with the customer’s mission and federal mandates (FITARA, Zero Trust, OMB A-11).
Develop KPIs, dashboards, and scorecards to track IT performance; conduct reviews and recommend improvements aligned with TBM and CPIC frameworks.
Lead internal and external communications, ensuring clear engagement with the customer Tech staff, program offices, and stakeholders.
Prepare executive presentations for leadership, OIG, GAO, OMB, and governance boards; translate technical data into actionable insights.
Oversee daily coordination, onboarding/offboarding, training, and continuity of operations planning (COOP) for the customer Tech leadership.
Requirements
Bachelor’s degree in information technology, Business Administration, Public Policy, or related field; Master’s degree preferred.
Minimum of 7 years’ experience in IT strategy, performance management, or federal IT governance.
Knowledge of federal IT mandates (FITARA, CPIC, TBM, A-11) and reporting requirements.
Strong communication and executive briefing skills; ability to translate technical issues into non-technical language.
Experience facilitating executive communications and engaging with oversight entities (OIG, GAO, OMB).
Demonstrated ability to develop IT performance dashboards, reports, and executive-level presentations.
Excellent interpersonal, written, and oral communication skills, with the ability to convey technical concepts to non-technical audiences.
Proven track record of managing multiple priorities and deadlines in a federal environment.
Experience supporting the Department of Health and Human Services (HHS).
Experience with enterprise architecture, IT modernization, or digital transformation.
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