General Manager overseeing food services across multiple sites for Chicago Public Schools. Ensuring compliance with standards and leading a team to provide excellent service.
About the role
- IT Strategy/Performance Manager overseeing strategic leadership and performance oversight for federal IT governance. Engaging with stakeholders and translating data into actionable insights.
Responsibilities
- The IT Strategy/Performance Manager provides strategic leadership, performance oversight, and executive operations support for the customer Tech.
- Advise leadership on IT governance, strategy, and modernization; align operations with the customer’s mission and federal mandates (FITARA, Zero Trust, OMB A-11).
- Develop KPIs, dashboards, and scorecards to track IT performance; conduct reviews and recommend improvements aligned with TBM and CPIC frameworks.
- Lead internal and external communications, ensuring clear engagement with the customer Tech staff, program offices, and stakeholders.
- Prepare executive presentations for leadership, OIG, GAO, OMB, and governance boards; translate technical data into actionable insights.
- Oversee daily coordination, onboarding/offboarding, training, and continuity of operations planning (COOP) for the customer Tech leadership.
Requirements
- Bachelor’s degree in information technology, Business Administration, Public Policy, or related field; Master’s degree preferred.
- Minimum of 7 years’ experience in IT strategy, performance management, or federal IT governance.
- Knowledge of federal IT mandates (FITARA, CPIC, TBM, A-11) and reporting requirements.
- Strong communication and executive briefing skills; ability to translate technical issues into non-technical language.
- Experience facilitating executive communications and engaging with oversight entities (OIG, GAO, OMB).
- Demonstrated ability to develop IT performance dashboards, reports, and executive-level presentations.
- Excellent interpersonal, written, and oral communication skills, with the ability to convey technical concepts to non-technical audiences.
- Proven track record of managing multiple priorities and deadlines in a federal environment.
- Experience supporting the Department of Health and Human Services (HHS).
- Experience with enterprise architecture, IT modernization, or digital transformation.
Benefits
- Industry Competitive Compensation
- Medical and Dental Insurance
- Paid Time Off/Holidays
- 401(k) Retirement Plans with Matching
- Remote Work*
- Paid Training
- Employee Referral Program
- Employee Development Program
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