Hybrid IT & Office Operations Assistant

Posted last month

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About the role

  • IT & Office Operations Assistant providing support for employees' technology needs and managing onboarding processes in a dynamic creative environment.

Responsibilities

  • Provide hands-on IT support for employees, including computer setup, software installation, and troubleshooting hardware/software issues.
  • Support employee onboarding by preparing laptops, accounts, and conference room introductions.
  • Manage conference room systems to ensure seamless video conferencing and meeting technology experiences.
  • Create new employee badges, manage the badging system, and serve as point of contact for access control for all NYC employees.
  • Keep IT equipment organized and maintain accurate inventory of laptops, peripherals, and other devices.
  • Oversee vendor delivery scheduling and management through the building’s vendor portal; ensure Certificates of Insurance (COIs) remain current.
  • Assist when needed in general office operations: keeping the kitchen stocked, equipment functioning, assisting with events and larger meetings, and collaborating with the Executive Assistants to keep the office running smoothly at all times.

Requirements

  • Strong technical aptitude and a genuine interest in IT and technology.
  • Excellent troubleshooting and problem-solving skills.
  • Strong organizational skills with attention to detail.
  • Ability to communicate clearly and effectively with both technical and non-technical users.
  • Comfortable multitasking and managing competing priorities.
  • Previous internship, help desk, or IT support experience required.
  • Previous office assistant experience preferred.
  • Familiarity with Windows, macOS, Office 365, and video conferencing tools preferred.

Job title

IT & Office Operations Assistant

Job type

Experience level

Mid levelSenior

Salary

$50,000 - $60,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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