Lead initiatives, create business cases and mobilize IT teams to drive strategic and high-complexity demands together with the Logistics and Customer Service business areas.
Facilitate the definition of technology roadmaps aligned with organizational objectives.
Propose innovative, scalable solutions to strengthen the company’s competitiveness.
Influence the prioritization of the initiative portfolio within the business.
Act as a strategic advisor to business area leaders.
Identify risks and propose mitigation strategies for technology initiatives.
Manage conflicts and align expectations between IT and the business.
Facilitate partnerships with startups, innovation hubs and strategic vendors.
Monitor technology trends and their applicability.
Diagnose patterns in tickets, incidents and crises, and develop action plans together with other IT areas to reduce the recurrence of adverse events.
Ensure governance of the demand intake process.
Build strong relationships with leadership and influence strategic decisions.
Requirements
Experience: Prior experience as an IT Business Partner; experience preparing project plans, schedules, and managing budgets, risks and people.
Experience capturing and understanding business demands, assessing feasibility, defining high-level requirements, building business cases, prioritizing and obtaining stakeholder approval, coordinating execution within the technology organization and ensuring delivery as planned; leadership in cross-functional environments; senior stakeholder management; experience with Logistics and/or Customer Service areas.
Technical Skills: Familiarity with collaboration tools (JIRA, Confluence, Microsoft Teams, Miro, BPMN, Bizagi).
Education: Bachelor’s degree in Computer Science, Information Systems, Engineering or related fields; proficiency in English; certifications and courses in Business Analysis, Project Management, Agile methodologies, Enterprise Architecture, Digital Products (Product Manager, Product Design, Product Discovery), SAFe, BABOK, ITIL, CSM and TOGAF.
Desirable: Knowledge of the fuel distribution market is a plus.
Benefits
Flexible working hours
Assistance for children with disabilities
Variable compensation program
Private pension
Length-of-service bonus
Online therapy & nutritional counseling
Newborn/baby kit
Corporate university (training and development)
Glasses and contact lens reimbursement
Medication reimbursement
Vaccine reimbursement
Market-standard benefits: Gympass, Meal and Food Vouchers (VR/VA), Transportation voucher (VT), Health and Dental insurance, Life insurance.
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