Hybrid Implementation Manager – Healthcare Supply Chain Optimization

at Vizient, Inc

• Job title: Implementation Manager – Healthcare Supply Chain Optimization
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $88,900 - $155,500 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Implementation Manager driving healthcare supply chain optimization with clients while leading project management initiatives. Responsible for onboarding and ongoing account management of Excelerate members.

Responsibilities

• Lead the implementation process to identify the appropriate subject matter experts for customer training, integration, savings opportunities, and problem resolution.
• Develop actionable plans or programs for assigned provider relationships to optimize value.
• Drive strategic collaboration with service line consultants and Vizient Spend Management to present unified, value-driven opportunities to clients.
• Create agendas and coordinate provider-facing progress by providing regular communication in regard to implementation steps.
• Set implementation timelines and goals, consistently monitoring and communicating to ensure timelines and goals are met.
• Demonstrate product knowledge of Excelerate contracted products to support provider clinical decision-making, and to conduct value analysis product conversions, measuring and communicating success and savings against Vizient provider value proposition and operational metrics.
• Ensure exceptional customer experience by providing education to providers so that they maximize use of Vizient tools, identifying implementation roadblocks, and using available resources to address and resolve issues in a timely manner.

Requirements

• Relevant degree preferred.
• 5 or more years of relevant experience required, with a strong preference for backgrounds in clinical, healthcare operations, or healthcare business environments.
• Demonstrated success in project management, especially within healthcare or provider account management, including leading cross-functional initiatives from onboarding to long-term engagement.
• Advanced analytical and critical-thinking skills, with experience leveraging databases and data tools to identify trends, support decision-making, and drive measurable outcomes.
• Exceptional communication skills, including verbal, written, and presentation abilities, with a proven track record of crafting and delivering effective communications to executive leadership.
• Ability to travel regularly and expeditiously throughout the year to meet clients' needs and timetables.

Benefits

• Comprehensive benefits plan