Implementation Manager overseeing the full implementation process and building client relationships at Rundoo. Collaborating with teams to ensure client success in a hybrid work environment.
About the role
- Implementation Engineer at Neurolabs developing scalable solutions for real-time retail execution. Collaborating across teams to ensure seamless deployment and integration of Visual AI products.
Responsibilities
- **Solution Design & Architecture**
- Design scalable, secure, high-performance solutions that meet customer needs.
- Implement smart automations to make deployments faster and more efficient.
- **Project Delivery**
- Collaborate with delivery teams to define scope and success criteria.
- Configure APIs, tools, and integrations for smooth implementations.
- Troubleshoot and resolve technical issues across the project lifecycle.
- **Pre & Post Sales Support**
- Partner with sales & marketing to translate customer goals into tailored solutions.
- Support onboarding and ensure a seamless handover to ongoing success.
- Prepare clear technical documentation and training materials.
- **Cross-Functional Collaboration**
- Build scripts or tools that speed up delivery and improve outcomes.
- Keep communication clear and aligned across teams and stakeholders.
- **Continuous Improvement**
- Stay up to date with cloud, automation, and ML technologies.
- Share ideas that help us deliver and scale better every time.
Requirements
- **Experience & technical skills**
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- Up to 3 years’ experience in software development, implementation engineering, pre-sales or technical consulting.
- Proficient in Python (or a similar language, with a willingness to work in Python).
- Comfortable using SQL and working with data management systems.
- **How you work**
- You’re hands-on and self-directed, with a strong sense of ownership.
- You’re analytical and curious, always looking to understand how things work and how to make them better.
- You collaborate naturally across teams and communicate clearly with both technical and non-technical audiences.
- You take pride in delivering work that’s reliable, practical, and creates real value for customers.
- You’re proactive in spotting gaps, suggesting improvements, and helping the team move faster.
- **If you have any of this, even better**
- Experience with PostgreSQL database design.
- Familiarity with computer vision or ML frameworks (e.g. PyTorch).
- Exposure to DevOps tools such as Docker, Kubernetes, or CI/CD pipelines.
- Understanding of cloud platforms (GCP, AWS), API integrations, or data engineering best practices.
Benefits
- **Open salary structure -** This role offers a competitive salary of up to £50,000 per year.
- **Celebrate our victories together** - We’re on an ambitious path and when we succeed, it’s a collective win. You’ll be offered equity share options, allowing you to partake in the value you help build.
- **Hybrid-first approach** - We decide together what balance works best between home and our vibrant London office near King’s Cross.
- **A culture of inclusivity** - We thrive when we’re authentic with one another, fostering an environment filled with kindness, openness and trust where every voice matters and everyone feels like a vital part of our journey.
- **Time off that suits you** - Enjoy a generous 25 days of annual leave along with bank holidays to unwind and recharge.
- **Company retreats** - Each year, we take a step back to reflect and reconnect, enjoying some well-deserved social time together.
- **Comprehensive medical insurance** - You’ll receive private medical coverage that prioritises both your physical and mental health, including dental, optical and travel insurance.
- **Growth & development** – As the company grows, you’ll have the opportunity to deepen your technical expertise, influence how we build and deliver solutions, and broaden your impact across teams and customers.
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