Implementation Consultant at iiPay working on international payroll processes and client relations. Supporting project management while collaborating with internal teams and local partners.
Responsibilities
Project Set-up – working with the internal project team, clients and our local country payroll partners, to organise and run kick off meetings, create project plans and deliver implementation packs
Client and Project Management – Support project review calls (internal and external), co-ordinating and delivering on the project streams
Manage any changes to the scope of work and delivery schedule
Payroll Process – Define and set-up the agreed client payroll processes, establishing all of the payroll and data needs
Local Registration Management – Work with the local country payroll partners to conclude all local registration processes for the client
Payment and Banking Process Definition – Work with the iiPay treasury team, the payroll partner and client to agree and set-up all payment and banking processes
System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel payroll processes
Go-live transition – work with the iiPay operations team and client account manager to transition the payroll at go live to the operations team
Sign-off and documentation – Work with the client to sign-off the project and document all of the client specific needs and processes.
Requirements
Ability to demonstrable data coordination skills
Strong communication skills, with the ability to manage time critical tasks and to assign responsibilities to third party organisations
Experience of using or managing payroll processes and their associated systems
Experience of working with international clients both small and large (FTSE & Fortune 500), demonstrating the ability to communicate clearly and gain trust with your client contacts
Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction
Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment
The successful applicant will ideally have experience in payroll or human capital management implementation
They should have the ability to become a systems expert and have experience of managing and prioritising workloads
They should have strong analytical and problem-solving skills, excellent communication abilities, both verbal and written, and possess a keen attention to detail
They will be required to work in a global environment, with clients that have an expectation of service excellence.
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