YA
Senior Implementation Engineer guiding enterprise customers through complex API integrations at Yapily. Collaborating with cross - functional teams to drive successful delivery and customer success during implementation.
About the role
- Project Set-up – working with the internal project team, clients and our local country payroll partners, to organise and run kick off meetings, create project plans and deliver implementation packs
- Client and Project Management – Support project review calls (internal and external), co-ordinating and delivering on the project streams
- Manage any changes to the scope of work and delivery schedule
- Payroll Process – Define and set-up the agreed client payroll processes, establishing all of the payroll and data needs
- Local Registration Management – Work with the local country payroll partners to conclude all local registration processes for the client
- Payment and Banking Process Definition – Work with the iiPay treasury team, the payroll partner and client to agree and set-up all payment and banking processes
- System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel payroll processes
- Go-live transition – work with the iiPay operations team and client account manager to transition the payroll at go live to the operations team
- Sign-off and documentation – Work with the client to sign-off the project and document all of the client specific needs and processes.
Requirements
- Ability to demonstrable data coordination skills
- Strong communication skills, with the ability to manage time critical tasks and to assign responsibilities to third party organisations
- Experience of using or managing payroll processes and their associated systems
- Experience of working with international clients both small and large (FTSE & Fortune 500), demonstrating the ability to communicate clearly and gain trust with your client contacts
- Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction
- Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment
- The successful applicant will ideally have experience in payroll or human capital management implementation
- They should have the ability to become a systems expert and have experience of managing and prioritising workloads
- They should have strong analytical and problem-solving skills, excellent communication abilities, both verbal and written, and possess a keen attention to detail
- They will be required to work in a global environment, with clients that have an expectation of service excellence.
Benefits
- Not specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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