HR SSC Specialist providing support to HR processes and employee inquiries in Belgrade. Collaborating within a dynamic team to ensure smooth daily operations of HR services.
About the role
- HR Shared Services Specialist handling complex issues related to benefits and PTO administration. Acts as Subject Matter Expert with focus on Workday and HR service delivery.
Responsibilities
- Provides expert direction, management, and assistance to managers, colleagues, and vendors in analysis and resolution of complex issues
- Acts as a Subject Matter Expert for administration and technology support for Workday
- Manages specialized Human Resource service delivery for the HR Service Center
- Specializes in absence management administration, including paid time off (PTO) payouts, reconciliation, and transfers
- Conducts root cause analysis research to identify solutions to daily inquiries
- Serves as a liaison between COE’s TIS, Legal, Local HR partners and Payroll
Requirements
- 4 to 5 years of progressive experience with increased responsibility in an HR specialist or support role
- Associate's degree or a Bachelor's degree in business administration, Business Systems, Human Resources or related field preferred
- CEBS or PHR/PCP certification preferred
- Advanced proficiency of HRIS required
- Familiarity with Workday, PeopleSoft, and Kronos time and attendance system preferred
- Excellent communication skills, including strong listening and comprehension skills
- Strong analytic, problem solving, judgment and conflict resolution skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
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