Operations Consultant developing and reviewing operations manuals and documentation for process industry facilities. Focusing on operational efficiency and safety while working in a hybrid setting.
About the role
- Head of Operations responsible for US A&H strategy and implementation at AIG. Leading operational excellence and metrics for Corporate, Specialty, and Individual segments.
Responsibilities
- Develop and execute the operational strategy for US A&H
- Design and monitor operational KPI’s per business segments
- Work with IT to develop systems frame of work
- Manage relationships with TPA’s and oversee cost efficiency
- Review and adjust processes for excellence in customer service
- Oversee payment management process for US A&H
- Partner with IT on technology automation strategies
- Develop tools to attract and retain industry talent
Requirements
- 10+ years of operational experience in financial services or insurance
- Strong strategic development skills
- Program management and project execution skills
- Strong business acumen with analytical skills
- Expert experience in scaling organizations
- Ability to apply technology and automation in solving business problems
- Exceptional communication skills
- Proven ability to dissect complex business issues
- Demonstrated success managing and leading teams
Benefits
- Health insurance
- Retirement Plans
- Paid time off
- Professional development opportunities
- Company bonuses
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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