Hybrid Group Document Manager

at Maintenance of Way Equipment Services

• Job title: Group Document Manager
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, London, United Kingdom

About the role

• Document Manager ensuring governance, compliance, and document lifecycle management for fintech. Overseeing documents' accuracy, accessibility, and compliance with internal standards.

Responsibilities

• Establish and manage a structured document management system across the Group.
• Ensure all policies, procedures, frameworks, and standards are up to date, approved, and consistently formatted.
• Implement version control, review cycles, and archiving in line with regulatory and internal requirements.
• Support segregation of duties by managing documentation independently from content owners (e.g. Governance, Risk and Compliance, Finance, IT).
• Ensure tasks are mapped and completed in line with Altery internal policies, escalating any gaps or delays.
• Undertake any other responsibilities relating to document management, monitoring, or governance as required to ensure full compliance with the Group Document Management Policy.
• Oversee content and access management for governance platforms (e.g. Confluence, Astute, shared repositories).
• Coordinate document migration, updates, and lifecycle management across these systems.
• Maintain a central register of governance documents and associated review/renewal dates.
• Conduct periodic quality checks to ensure clarity, consistency, and compliance with branding and regulatory requirements.
• Monitor compliance with document management obligations and prepare reports for governance forums as required.
• Partner with business units, compliance, and risk teams to capture updates and changes in policies/procedures.
• Provide document management support for group-wide initiatives, audits, and regulatory reviews.
• Act as the key contact point for document governance queries.
• Liaise with the Data Protection Officer and local designated data protection representatives on data governance queries, ensuring records are handled in line with relevant data protection laws.

Requirements

• Knowledge of document lifecycle management, including version control, retention, archiving, and secure destruction.
• Familiarity with document governance requirements, including approval protocols and regulatory reporting obligations.
• Experience and knowledge of FCA Regulations.
• Experience managing golden source repositories and ensuring single-source accuracy across platforms (e.g., Confluence, Astute).
• Awareness of data protection and information security principles, and ability to liaise with the Data Protection Officer when required.
• Ability to produce monitoring reports and support audits on compliance with document management obligations.
• Proactive and solutions-oriented mindset.
• Ability to handle confidential information with integrity.
• Nice-to-have 2–4 years experience in document or records management, preferably in a governance, compliance, or regulated environment.
• Understanding of governance frameworks and compliance requirements is an advantage.
• Experience in training or coaching staff on documentation processes is a plus.
• Strong organisational and project management skills.
• Excellent attention to detail and commitment to accuracy.
• Strong communication skills to engage with stakeholders across multiple functions and geographies.

Benefits

• Team and our Product: We are team players and we are passionate about our product and understand what we aim to achieve and the impact it will make.
• Growth Opportunities: You can Influence and shape our story while advancing your career.
• Flexibility: We always listen to our people and can be flexible with arrangements.
• Hybrid or Remote Working: We don't expect you to be in the office every day.
• Local Market Perks: Enjoy insurance coverage, local perks, and beautiful offices.