Hybrid Global Sales Operations Representative

Posted 4 weeks ago

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About the role

  • Addresses customers’ sales inquiries as they are received via phone, email, and webchat, providing first response to customers and routing to other teams when necessary
  • Generates quotations for standard products and answers questions on product pricing
  • Coordinates with customers, Field Sales and Distributors to organize the requirements and logistics for complex orders and agreements including customer contracts, discount agreements, and punchout catalogs
  • Inputs and maintains customer and sales related activities within Revvity’s databases (including SFDC) to ensure consistency and accuracy
  • Supports Distributors and Field Sales by providing training and assistance on Revvity’s sales processes and systems
  • Creates and optimizes processes including communication and logistics with internal teams
  • Manages and maintains centralized locations for information on sales processes, collateral, templates and resources
  • Undertakes relevant project work and additional responsibilities as appropriate and agreed with Line Manager

Requirements

  • Bachelor’s degree in a life or natural sciences discipline OR Associate degree in a life or natural sciences discipline
  • Two years of sales or customer support experience
  • Excellent English skills in both written and verbal communications
  • Enthusiasm and a willingness to engage with customers
  • Good interpersonal skills with the talent for teamwork
  • Exceptional attention to detail and accuracy
  • Strong computer skills, minimum intermediate proficiency with MS Office programs
  • Experience with Customer Relations Management Systems (Salesforce preferred)

Benefits

  • Medical, Dental, and Vision Insurance Options
  • Life and Disability Insurance
  • Paid Time-Off
  • Parental Benefits
  • Compassionate Care Leave
  • 401k with Company Match
  • Employee Stock Purchase Plan

Job title

Global Sales Operations Representative

Job type

Experience level

JuniorMid level

Salary

$50,000 - $55,000 per year

Degree requirement

Associate's Degree

Tech skills

Location requirements

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