Customer Care Agent at Porsche Digital in Barcelona providing exceptional customer service and support. Engaging with customers and enhancing their experience with Porsche products and services.
LE
Hybrid Future Builders Internship Program – Homebuilding, Customer Care
Posted 3 months ago
About the role
- Customer Care Intern assisting in resolving homeowner issues while gaining practical experience at Lennar. Collaborating with professionals to improve homeowner experience in a supportive internship program.
Responsibilities
- Assist with providing customer care in a creative, proactive manner to resolve customer issues consistent with Lennar’s policies, procedures, and quality standards
- Support the development and design of process improvement feedback mechanisms
- Help identify challenges and design performance measurement solutions
- Review performance data to measure productivity or goal achievement
- Help define and automate processes and communications related to the Homeowner Experience
Requirements
- Current Junior working towards a bachelor's or master's degree, graduating within 2 years (preferred)
- Working towards a bachelor's degree in construction, civil engineering, architecture, business, or similar degree
- Must be authorized to work in the United States
- Valid driver’s license, good driving record, and valid auto insurance coverage
- Verbal and written communication skills
- Interpersonal and customer service skills
- Organizational skills and attention to detail
- Time management skills with a proven ability to meet deadlines
- Analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
Benefits
- Comprehensive medical, dental, and vision benefits
- Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts
- Vacation – up to 3 weeks of vacation per year
- Holidays, sick leave, & personal days
- Everyone’s Included Day- We offer one paid day each year to celebrate, engage in, and/or observe a cause that is meaningful to you
- 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay
- Paid maternity & bonding leave
- Lennar Education Assistance Program (LEAP)- Provides Student Loan Repayment Assistance
- Associate Discount Program through Perks at Work
- If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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