Customer Support in the insurance sector for the Vaudoise company providing administrative tasks and customer contact. Involves responding to clients' inquiries, processing offerings, and collaborating with brokers.
About the role
- Customer Experience Associate at TD providing banking solutions and processing transactions. Ensuring a positive customer experience by addressing needs and promoting services.
Responsibilities
- Process financial transactions like deposits, withdrawals, and bill payments
- Understand and determine customer needs to recommend solutions
- Respond and resolve customers' concerns using standard procedures
- Achieve assigned goals and business objectives by promoting banking solutions
- Connect personally with customers to advise them appropriately
- Help build a positive, diverse and equitable work environment
Requirements
- High School diploma and/or 1+ years of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills
- Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development and recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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