Claims Leader managing a team of adjusters to enhance customer experience in GCS. Leading coaching and mentoring efforts while collaborating with multiple stakeholders.
Responsibilities
Build an environment for people to do their best work
Develop team members, not only in their current roles, but for future career aspirations, through coaching and mentoring
Support the goals and objectives of the GCS team
Collaborate with multiple internal and external stakeholders including brokers, risk managers, the Large Loss Team, underwriting and business development
Address customer concerns using strong problem solving and interpersonal skills
Look for new and incremental ways to improve things every day for the customer
Build and sustain high performance culture
Participate in special projects as required
Requirements
University degree/college diploma, CIP or equivalent work experience
Minimum of 7 years’ experience as a casualty claim adjuster combined with leadership experience
Strong understanding of CGL, D&O, TP PD and Auto Bodily Injury claims
Demonstrated strong leadership skills
Ability to develop and maintain a high level of team engagement
Exceptional written and verbal communication skills.
Benefits
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Outstanding Career Development opportunities.
Competitive vacation package with the option to purchase 5 extra days off per year
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