About the role

  • Answering inbound fleet enquiries.
  • Generating quotes and orders adhering to our client’s processes.
  • Analysis and reporting of large amounts of customer data using Excel.
  • Following up through the registration process to vehicle delivery.
  • Updating the database with changes to customer details/actions/order progress etc.
  • Ensuring customer files are managed and organised effectively.
  • Processing vehicle orders.
  • Liaising with the end customer and other departments as required.
  • Managing customers and stakeholders’ expectations.
  • Adherence to relevant legislative and compliance regulations.
  • Preparing reports for internal use and for customers/retailers.

Requirements

  • Highly skilled administrators with a keen eye for detail.
  • Organised, self-motivated people with a strong sense of personal accountability.
  • Good communicators: you should be comfortable interacting with a range of people in client and customer businesses (phone and email).
  • Strong IT skills: any experience of using CRM/Database systems is advantageous, as is proficiency in Excel.
  • Excellent organisational skills and a task-focused mindset.
  • Excellent telephone manner.

Benefits

  • Education Bursary Fund – You can apply for funding to support your personal development in or outside of work.
  • Health and Wellbeing Allowance – You can claim back up to £500 a year, for services or items such as gym memberships, sports and equipment and a range of thing to help you stay active.
  • Continuous Training and Development – We offer comprehensive inhouse training along with development to help you progress within the business.
  • Social and charity activity days and events – Each year we celebrate and support both social and charity days, offering a chance for the community of ROI to mix with the wider business family.
  • 22 days holiday (Plus bank holidays) with 3 flexidays after one year’s service and further increases after three, seven and ten years.
  • A day off on your birthday and a voucher to treat yourself to something nice.

Job title

Fleet Administration Executive

Job type

Experience level

Mid levelSenior

Salary

£23,000 - £24,000 per year

Degree requirement

High School Diploma

Location requirements

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