About the role

Senior Application Administrator ensuring operational quality for area-related applications at Luminor. Responsibilities include incident resolution, monitoring, and service continuity in the financial services sector.

Responsibilities

Ensure high availability and stability of area-owned applications.
Investigate and resolve incidents and service requests within defined SLOs.
Support incident post-mortems, root cause analysis, and preventive action implementation.
Document troubleshooting steps, known issues, and recovery procedures.
Monitor applications health, logs and interfaces to detect and prevent service disruptions proactively.
Perform configuration tasks, application deployments, and scheduled maintenance for applications in Linux and Windows environments.
Participate in testing and rollouts for patches, upgrades, and new feature releases.
Focus on automating operational tasks and improving deployment - build the guardrails, pipelines, and automation that lets the team move fast and deliver results.
Collaborate closely with the Service Desk, DevOps, infrastructure, cybersecurity, engineering teams, vendors and Product Owners.
Ensure adherence to compliance, data privacy, and security standards required in the banking sector.
Manage observability toolset — dashboards, alerts, and runbooks using the Grafana stack (Grafana, Prometheus, Loki, Tempo, Alertmanager).
Maintain and build GitLab CI/CD pipelines and support GitOps workflows.
Manage and improve infrastructure using Terraform and Terragrunt.
Write automation scripts in Bash and Python to remove recurring manual tasks.
Manage workloads on Kubernetes (k8s) and contribute to cluster reliability.

At least 5 years of experience in IT application support or software engineering, preferably in the financial services sector.
Familiarity with ITIL processes, especially incident, problem, and change management.
Strong analytical skills, service mindset, and ability to work in high-pressure environments.
Experience supporting applications in production environments.
Availability for on-call rotations, maintenance and incident support outside business hours.
Experience with monitoring and logging tools (e.g., Grafana, ELK).
Solid understanding of GitLab pipelines and GitOps principles.
Practical AWS knowledge — compute, networking, storage, IAM.
Comfortable operating on Linux and Windows systems.
Strong scripting skills (e.g., Bash, PowerShell, Python).
Working knowledge of databases (e.g., Oracle, SQL Server).
Hands-on experience with Terraform and Terragrunt for infrastructure-as-code.
Kubernetes knowledge — deploying, troubleshooting, and maintaining workloads.
Fluent English is required in spoken and written communication.

Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year).
International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun.
More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more.
Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes.
Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year.
Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed.
Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life.
Professional growth. Internal and external training programs, workshops, conferences, online training, etc.
Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor.