Client Onboarding Administrator coordinating onboarding processes for clients at DJH. Ensuring all client documentation and information is collected and maintained efficiently within the onboarding team.
About the role
- Organization talent for the academy team ensuring smooth operations and participant support. Responsibilities include course organization, communication assistance, and team support.
Responsibilities
- As an organizational talent in our academy team, you ensure that everything runs smoothly for our participants and instructors.
- You are the central point of contact and support a variety of tasks: Course organization: you prepare training materials, maintain participant lists, issue certificates, and ensure that training rooms are ready.
- Communication & support: you are the first point of contact for inquiries by phone and email and welcome our participants with a smile.
- Team assistance: you support the academy team in day-to-day operations, take on administrative tasks, and help plan and follow up on events.
Requirements
- Must be at least 18 years old at the start of the FSJ/BFD
- Minimum lower secondary school leaving certificate (Hauptschulabschluss)
- Good German language skills, spoken and written (minimum B2 level)
- Clean police clearance certificate (no relevant criminal convictions)
- Strong organizational skills and enjoyment of planning and structuring tasks
- Communicative and open personality
- High reliability, true team spirit, and a willingness to get involved
- Good PC skills, especially MS Office (Excel, Word, PowerPoint)
Benefits
- Practical experience in office management: you’ll not only learn in theory but also take responsibility for organizing our academy operations
- Valuable insights: you will gain useful knowledge in administration, communication, and educational management
- Regular working hours & work–life balance: enjoy a 34-hour office week that allows reliable planning of your free time
- Career prospects: we value commitment! With good collaboration, there are strong chances for a subsequent permanent position or a student job
- Attractive compensation: you will receive fair monthly pay including a Deutschlandticket (public transport pass)
- Full social protection: you benefit from full social insurance coverage (health, pension, long-term care & unemployment insurance), are entitled to child benefit, and may apply for housing allowance
- Recognition: the FSJ and BFD are often recognized as waiting periods for medical studies or as preparatory internships for social professions
- Strong team & culture: respectful interaction, flat hierarchies, short decision-making paths, a first-name culture, and a strong sense of community in our Scandinavian-influenced, values-driven corporate culture
- Falck Corporate Benefits: attractive offers from over 1,500 providers in technology, travel, fashion, home goods and more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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