Client Onboarding Administrator coordinating onboarding processes for clients at DJH. Ensuring all client documentation and information is collected and maintained efficiently within the onboarding team.
About the role
- Medical Administrator responsible for coordinating patient appointments and administrative tasks in Thoracic Surgery department at Die Kerckhoff-Klinik in Bad Nauheim, Germany.
Responsibilities
- Telephone and written appointment coordination with patients for outpatient examinations and inpatient admissions
- Professional handling of a high volume of telephone contacts
- Administrative coordination tasks within the department
- Organization of daily office operations (including file management, archiving)
- Handling all correspondence
- Central point of contact for patients and referring physicians (e.g., requesting medical reports)
- After a structured onboarding, you will take over the planning and organization of a defined area of responsibility
Requirements
- Completed training as a Medical Assistant (Medizinische/r Fachangestellte/r) or a commercial qualification with a medical background
- Strong communication skills and a confident, friendly manner with callers and internal and external contacts
- Confident and routine use of all MS Office applications
- Experience with hospital information systems is an advantage
- Enjoy working independently and in a structured way
- Excellent German language skills, both written and spoken
- Team player, reliable and committed
- Professional appearance, excellent interpersonal skills and a respectful, patient-focused communication style
Benefits
- A varied role with ample scope for initiative in a motivated team
- Attractive remuneration in line with TVöD Bund, including an annual special payment
- 30 days of annual leave plus additional days off on Christmas Eve and New Year’s Eve for an optimal work–life balance
- Targeted support for individual continuing education and numerous internal training and development opportunities for your personal and professional advancement
- Company pension scheme and capital-forming benefits for your financial security
- Work–family compatibility through cooperation with “pme Familienservice” (e.g., emergency childcare, support for caring for relatives, life-situation coaching)
- Discounts on numerous products and services with well-known partners
- Company events to strengthen team spirit
- Stay healthy at work: numerous offerings as part of our occupational health management and through our company medical service on all matters of occupational health and safety
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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