Field Service Technician providing 1st and 2nd level IT support across Germany. Collaborating with central IT on projects and ensuring stable IT operations at locations.
SC
Hybrid Field Service Technician III – Deployable
Posted 2 months ago
About the role
- Field Service Technician III providing maintenance and technical support on aerospace products worldwide. Responsible for customer interactions, problem assessment, and implementing software/hardware changes.
Responsibilities
- Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units
- Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions
- Punctuality to work each day and prepared to work scheduled hours
- Other duties as assigned
- Travel to remove locations worldwide with relatively short notice
- Perform assigned maintenance task with minimal to no supervisory guidance/oversight
- Follow guidance of shift lead supervisor for daily taskings/expectorations/priorities
Requirements
- High school diploma or GED equivalent, and typically 4 or more years of relevant experience
- Related experience may be considered in lieu of required education
- Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals and/or publications
- Progressive experience using troubleshooting techniques
- Thorough understanding of electrical wiring concepts
- Ability to frequently travel outside the continental US, typically for extended periods of time
- Current/ valid passport and be able to obtain a visa to travel internationally
- Successfully pass a pre-deployment medical assessment
- Willing to deploy OCONUS on an approximate 90/90 rotation
- An active Secret U.S. Security Clearance is required
Benefits
- medical
- dental
- vision plans
- 401(k) with 150% match up to 6%
- life insurance
- 3 weeks paid time off
- tuition reimbursement
- more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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