Field Service Engineer responsible for customer interactions and medical diagnostic equipment. Leading maintenance schedules and technical project management in a 24/7 emergency service environment.
About the role
- Field Service Engineer conducting inspections, maintenance, and troubleshooting on water treatment systems in the Life Science sector. Role includes domestic and regional duties as well as documentation and reporting responsibilities.
Responsibilities
- Perform inspections, maintenance, qualification and calibration of water treatment systems at our customers in the Life Science sector
- Support maintenance work across Germany and, on occasion, abroad
- Assist with commissioning activities
- Troubleshoot and analyze electronic, hydraulic and pneumatic systems in a pharmaceutical environment
- Prepare test protocols as part of on-site assignments
- Fully document activities, including service reports and checklists
Requirements
- Technical training (electrician/mechatronics technician) or technician-level qualification; comparable qualifications are welcome — career changers are encouraged to apply
- Ideally, experience servicing water treatment systems
- Knowledge of automation advantageous (S7, TIA Portal)
- Experience with cGMP and GAMP desirable
- High flexibility and willingness to travel and stay overnight during the week: assignments can be nationwide; where possible, assignments will be scheduled within the employee’s regional area
- Optional: willingness to travel internationally
- Good written and spoken English
Benefits
- Permanent employment contract
- Employment including training to become a Clean Media Technician via the internal BWT Pharma & Biotech Academy
- Mid-range company car, also available for private use
- Attractive fixed salary
- Additional commission plan and participation in spare parts sales
- Numerous opportunities for development and specialization with potential salary increases
- Time off in lieu after longer assignments
- 30 days annual leave
- Company contributions to employee savings plans (vermögenswirksame Leistungen)
- Option to participate in a company bike program (JobRad)
- Free language lessons via the Babbel app
- Attractive employee discounts with various partners
- Option for the EGYM Wellpass (discounted access to over 6,000 fitness and wellness facilities in Germany) or an Edenred card (fixed monthly additional payment for personal use)
- Occupational accident insurance that also applies in private life
- Work in a crisis-resilient industry with long-term prospects
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Field Service Engineer providing customer support for marine gear systems. Responsible for commissioning, maintenance, troubleshooting, and customer communication regarding project timelines.
Field Service Technician providing 24x7 technical support and resolution for Teradyne's customers. Involved in system installations and diagnostics with a focus on customer satisfaction.
Field Service Technician I servicing ATMs for NCR Atleos in a mix of locations with provided training. Hands - on role with focus on troubleshooting, maintenance, and customer satisfaction.
Field Service Engineer managing VELYS Robotics in hospitals within Central Germany. Responsible for system installation, maintenance, and customer relationship management in healthcare.
Managing Consultant in IT Service Engineering for a consulting firm in Berlin. Leading customer projects in Service Management with a focus on IT strategies and transformation.
Managing Consultant leading client projects on IT service management improvements and transformations. Collaborating on custom solutions and project leadership for the consulting firm.
Field Service Technician responsible for troubleshooting medical devices in healthcare settings like hospitals and pharmacies. Working on - call to support and repair devices with training provided.
Service Engineer at ANDRITZ AG assisting customers with troubleshooting and repair of Schuler equipment. This role involves on - site assembly and training, with a focus on customer service and technical support.
Field Service Engineer at Amcor aiding customer operations with packaging solutions and equipment maintenance. Responsible for hands - on support and training to ensure customer satisfaction and product performance.