Field Service Engineer responsible for customer interactions and medical diagnostic equipment. Leading maintenance schedules and technical project management in a 24/7 emergency service environment.
About the role
- Field Service Technician providing 1st and 2nd level IT support across Germany. Collaborating with central IT on projects and ensuring stable IT operations at locations.
Responsibilities
- Betreuung und Unterstützung der Niederlassungen im bundesweiten Umfeld
- Analyse und Bearbeitung komplexer technischer Störungen (2nd Level-Support)
- Enge Zusammenarbeit und Austausch mit dem zentralen Service Desk
- Unterstützung der zentralen IT bei der Planung und Umsetzung von IT-Projekten
- Installation, Konfiguration und Wartung von Hard- und Software
- Fehleranalyse im netzwerk-, Client- und Druckerumfeld
- Sicherstellung eines reibungslosen IT-Betriebs vor Ort
Requirements
- Abgeschlossene Ausbildung als Fachinformatiker:in Systemintegration oder vergleichbare Qualifikation
- Sehr gute Kenntnisse im Umgang mit Microsoft Windows 11, Microsoft Office Produkten, Active Directory
- Sehr gutes Know-how im Druckumfeld (CANON, HP, EPSON, SHARP)
- Erfahrung mit Softwareverteilung, idealerweise Microsoft/SCCM
- Fundierte Netzwerkkenntnisse (TCP/IP, switching, routing)
- Gute Englischkenntnisse in Wort und Schrift
- Teamfähigkeit, Kommunikationsstärke, selbständige und strukturierte Arbeitsweise
- Belastbarkeit und souveräner Umgang mit Stresssituationen
- Ausgeprägtes analytisches Denkvermögen und Problemlösungskompetenz
- Hohe Reisebereitschaft
Benefits
- Altersvorsorge
- Beteiligung am Unternehmenserfolg durch einen Aktiensparplan
- Sicheren Arbeitsplatz in einem großen Unternehmen
- Mitarbeiterrabatte
- Weiterbildung
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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