Customer Engineer maintaining NCR ATMs and related software in Switzerland. Involves regular maintenance, installation and customer service responsibilities.
About the role
- Werkstudent Field Service Technician supporting national service desk and locations with IT challenges. Collaborating on project implementations and technical issue resolutions.
Responsibilities
- Assist in supporting and providing assistance to branches nationwide
- Analyze and resolve complex technical incidents (2nd level support)
- Work closely with and coordinate with the central Service Desk
- Support IT in implementing IT projects
- Install, configure and maintain hardware and software
- Troubleshoot issues in the network, client and printer environments
Requirements
- Enrolled in an IT-related degree program or computer science studies
- Experience with Microsoft Windows 11 and Microsoft Office products
- Knowledge of printers (CANON, HP, EPSON, SHARP) is an advantage
- Experience with software distribution, ideally Microsoft/SCCM, is a plus
- Networking knowledge (TCP/IP, switching, routing) is advantageous
- Good written and spoken English skills
- Independent, reliable working style with strong problem-solving skills
- Outgoing, communicative personality with strong team spirit
Benefits
- Retirement provision through company pension plan
- Participation in company success via a share savings plan
- Employee discounts
- Training and development opportunities
- Secure workplace
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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