Field Service Technician II providing maintenance and technical support for aerospace products at customer locations. Responsible for technical support, documentation, and travel to remote sites as needed.
Responsibilities
Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
Punctuality to work each day and prepared to work scheduled hours.
Other duties as assigned.
Travel to remote locations worldwide with relatively short notice.
Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
Follow guidance of shift lead supervisor for daily taskings/expectations/priorities.
Requirements
High school diploma or GED equivalent and typically 2 or more years of relevant experience
A higher-level degree may substitute for experience
Related experience may be considered in lieu of required education
Basic understanding of technical schematics, diagrams, blueprints, manuals and/or publications
Experience using troubleshooting techniques
Understanding of electrical wiring concepts
Ability to frequently travel outside the continental US, typically for extended periods of time
Current/ valid passport and be able to obtain a visa to travel internationally
Successfully pass a pre-deployment medical assessment
Willing to deploy OCONUS on an approximate 90/90 rotation
An active Secret U.S. Security Clearance is required
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