About the role

  • Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
  • Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
  • Punctuality to work each day and prepared to work scheduled hours.
  • Other duties as assigned.
  • Travel to remote locations worldwide with relatively short notice.
  • Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
  • Follow guidance of shift lead supervisor for daily taskings/expectations/priorities.

Requirements

  • High school diploma or GED equivalent and typically 2 or more years of relevant experience
  • A higher-level degree may substitute for experience
  • Related experience may be considered in lieu of required education
  • Basic understanding of technical schematics, diagrams, blueprints, manuals and/or publications
  • Experience using troubleshooting techniques
  • Understanding of electrical wiring concepts
  • Ability to frequently travel outside the continental US, typically for extended periods of time
  • Current/ valid passport and be able to obtain a visa to travel internationally
  • Successfully pass a pre-deployment medical assessment
  • Willing to deploy OCONUS on an approximate 90/90 rotation
  • An active Secret U.S. Security Clearance is required

Benefits

  • medical, dental, and vision plans
  • 401(k) with 150% match up to 6%
  • life insurance
  • 3 weeks paid time off
  • tuition reimbursement
  • more

Job title

Field Service Technician II – Deployable

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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