Hybrid MedTech Field Service Technician

at IQVIA

• Job title: MedTech Field Service Technician
• Job type: Part Time
• Experience level: Mid level, Senior
• Salary: $28 - $31 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Dallas, United States

About the role

• Field Service Technician implementing Pyxis®️ medication technologies for healthcare settings. Completing hardware installations, troubleshooting, and training hospital staff with a variety of systems.

Responsibilities

• Safely and efficiently uninstalls system hardware and installs requested computer systems and hard drives.
• Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements.
• Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently.
• Teaches a variety of hospital staff how to comfortably navigate new operating systems.
• Autonomously ensures each project is completed effectively to the requests of off-site project managers.
• Supporting a medication dispensing product.
• Training for this role will be provided and is paid.

Requirements

• HS Diploma minimum is required or higher degree is preferred.
• Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
• Experience as a military technician, computer technician or other complex electronics technician preferred.
• Experience supporting automation equipment in a healthcare setting is a plus.
• Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
• Strong communication skills and ability to provide exceptional customer support.
• This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 50 LBS.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.

Benefits

• This position is not eligible for our Medical Benefits.
• However, personal time off can be requested without pay.
• Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities.
• Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility.