Field Service Engineer responsible for installing and maintaining ultrasound equipment. Focusing on exceptional customer service while managing travel across Ventura and Los Angeles County.
About the role
- Field Service Technician at HESS managing repair and maintenance of payment and banking systems. Working closely with product management in Munich and Hamburg area.
Responsibilities
- Independently repair, install and maintain payment and banking systems at customer sites
- Work closely with product management and support
- Analyze, resolve and document software and hardware issues
- Act as a competent point of contact for our customers and your colleagues
- Provide customer briefings and training after new installations
- Install and configure software and hardware following different migration strategies
Requirements
- Successfully completed technical vocational training (e.g., mechatronics technician, electronics technician for devices and systems or automation technology, IT specialist for system integration, IT systems electrician, or a comparable qualification in electromechanics)
- First experience in field service is desirable
- Valid Class B driving license (car)
- IT knowledge in operating systems and networks is an advantage
- Enjoy working with people
- Persuasiveness and customer-oriented thinking
- High willingness to travel and be deployed (overnight hotel stays are rare)
- Reliability, communication and teamwork skills
Benefits
- 30 days of vacation
- Flexible working hours
- Company car for private use
- In-house training center
- Diverse development opportunities across the company group
- Employee events
- Department events
- Corporate health management
- Company sports
- Disability insurance
- Company pension plan
- Permanent employment contract
- E‑bike leasing
- Employee discounts
- Local offers depending on location
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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