Hybrid Field Service Technician I

at Veralto

• Job title: Field Service Technician I
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $30 - $32 per hour
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Sacramento, United States

About the role

• Field Service Technician responsible for delivering high-quality customer service and maintaining Hach devices. Requires travel and work in various municipal and industrial settings around Sacramento, CA.

Responsibilities

• Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
• Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
• Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
• Work in a wide variety of municipal and industrial settings, including but not limited to drinking water & wastewater treatment facilities, refineries, chemical manufacturing plants, food & beverage processing facilities, etc.
• Some applications may involve instrument servicing in NEC hazardous locations (Class I Division 2).
• 50-75% travel within a 2-hour radius from Sacramento, CA. You can expect to have up to on average 1-3 nights away each week with company-paid accommodations and meals.

Requirements

• HS Diploma required; Associates/Technical degree preferred, or a combination of education and experience.
• Basic mechanical aptitude - experience with preventative maintenance and technical diagnostics/repair
• 2 or more years of field service experience and/or customer-facing roles preferred.
• You have a valid Driver’s License and a clean driving record required.
• Travel Requirements: This position requires daily travel to customer sites, typically within a 2-hour radius of the home office.

Benefits

• Training period: comprehensive 10-week training period - 8 weeks in the field working side by side with dedicated trainer & 2 weeks classroom-based training in Loveland, CO.
• 3 days off per week!
• Company car (maintenance/fuel paid for by us)
• Cell phone
• Corporate credit card.
• Full benefits starting your first day: including medical/dental/vision, 401(k) with company matching, PTO (up to 17 days a year)
• Hach Bonus: up to 6% of the yearly salary, paid out quarterly.
• Dedicated support staff to assist you in helping your customers.
• Many growth and development opportunities are available!