Field Service Technician implementing Pyxis®️ medication technologies in healthcare settings. Responsible for hardware installation, troubleshooting, and training hospital staff.
About the role
- MedTech Field Service Technician involved in implementing Pyxis systems in healthcare environments. Responsibilities include hardware installation, troubleshooting, and staff training across multiple locations.
Responsibilities
- Safely and efficiently uninstalls system hardware and installs requested computer systems and hard drives
- Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements
- Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently
- Teaches a variety of hospital staff how to comfortably navigate new operating systems
- Autonomously ensures each project is completed effectively to the requests of off-site project managers
- Supporting a medication dispensing product
- Training for this role will be provided and is paid.
Requirements
- HS Diploma minimum is required or higher degree is preferred.
- Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
- Experience as a military technician, computer technician or other complex electronics technician preferred.
- Experience supporting automation equipment in a healthcare setting is a plus.
- Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
- Strong communication skills and ability to provide exceptional customer support.
- This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 50 LBS.
- Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.
- Must have an active driver license and a personal vehicle to use for job related assignments.
Benefits
- Personal time off can be requested without pay
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