MedTech Field Service Technician involved in implementing Pyxis systems in healthcare environments. Responsibilities include hardware installation, troubleshooting, and staff training across multiple locations.
About the role
- MedTech Field Service Technician implementing Pyxis® medication technologies in hospitals. Collaborating with project teams for efficient system installations and user training across multiple US regions.
Responsibilities
- Safely and efficiently uninstalls system hardware and installs requested computer systems and hard drives.
- Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements.
- Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently.
- Teaches a variety of hospital staff how to comfortably navigate new operating systems.
- Autonomously ensures each project is completed effectively to the requests of off-site project managers.
- Supporting a medication dispensing product.
- Training for this role will be provided and is paid.
Requirements
- HS Diploma minimum is required or higher degree is preferred.
- Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
- Experience as a military technician, computer technician or other complex electronics technician preferred.
- Experience supporting automation equipment in a healthcare setting is a plus.
- Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
- Strong communication skills and ability to provide exceptional customer support.
- This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 50 LBS.
- Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required.
- Must have an active driver license and a personal vehicle to use for job related assignments.
Benefits
- This position is not eligible for our Medical Benefits.
- However, personal time off can be requested without pay.
- Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process.
- Travel, and your time traveling is paid, as is mileage.
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Field Service Technician implementing Pyxis®️ medication technologies in healthcare settings. Responsible for hardware installation, troubleshooting, and training hospital staff.
Field Service Technician implementing Pyxis®️ medication technologies for healthcare settings. Completing hardware installations, troubleshooting, and training hospital staff with a variety of systems.
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