Field Engineering Designer I designing electric system layouts and ensuring service reliability at Eversource Energy. Collaborating with teams to manage installations and customer needs in Connecticut.
About the role
- Field Service Technician providing technical support to customers for Conair equipment. Responsibilities include installation, troubleshooting, and aftersales support in various locations.
Responsibilities
- Provide technical support to customers, both onsite (primary) and on the telephone/computer (secondary)
- Install, demonstrate, qualify, troubleshoot, repair, and alter Conair equipment
- Apply troubleshooting techniques to identify and resolve problems during repairs, startups, and assessments
- Arrange, schedule, and perform travel to and from jobsite; this may include international locations
- Document all actions and expenses, including service reports, expense reports, and product alterations
- Provide technical telephone support for customers, Sales, and other technicians
- Research and secure answers to problems
- Be able to provide backup specialist support on at least one product line
- Conduct plant-floor training classes for customers on equipment operation and maintenance
- Provide after-hours technical support as part of an on-call rotation
Requirements
- Associate degree in Mechanical or Electrical Engineering Technology (or related field) preferred and/or five (5)+ years of experience with industrial equipment similar to Conair equipment
- Position typically expects up to ten (10) years of direct/relevant experience
- Must have solid communication skills, both verbal and written
- Ability to analyze and interpret mechanical and electrical drawings, as well as software code
- Familiar with microprocessor controls and programs
- Must have good interpersonal skills and provide high-quality customer service
- Must be able to organize, prioritize, and multitask
- Must be able to evaluate and respond appropriately to situations to the benefit of the customer
- Familiar with Microsoft Word, Excel, PowerPoint, Sales Force, SAP, and AutoCAD
Benefits
- profit sharing
- bonus plans
- 401(k) with company match
- medical insurance
- dental
- vision
- life insurance
- short- and long-term disability
- health club reimbursement
- tuition reimbursement
- employee assistance
- employee referral bonus program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Field Service Technician I providing on - site service and maintenance for energy systems products. Responsible for installation, repair, and customer relationships in West Coast locations.
Field Service Technician II ensuring customers' energy systems equipment operates at peak performance. Responsible for on - site service, maintenance, and repair across critical infrastructure sectors.
Field Technical Engineer responsible for servicing and installing medical devices. Ensuring customer satisfaction through maintenance and training in Orlando, FL region.
Sr. Principal, Field Applications Engineer position focusing on optical communications products. Supporting major customers in the San Francisco Bay Area with technical expertise.
Field Service Technician responsible for installing and maintaining food processing equipment for Reiser. Requires extensive travel and strong electro - mechanical skills.
Field Service Technician providing installations and service for major retail clients. Working with electromechanical equipment and required travel within assigned territory.
Lift Service Engineer with strong passion for the lifts industry servicing and completing repairs for KONE. Covers multiple locations including Hull, Sheffield, and Doncaster.
Field Service Technician responsible for the installation, maintenance, and repair of dental laboratory equipment. Providing technical support and ensuring optimal equipment performance for customer needs.
Field Service Technician troubleshooting and maintaining lift trucks for Crown Equipment Corporation. Performing scheduled maintenance and repairs while ensuring customer satisfaction.