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About the role
- Service Manager overseeing data center cooling infrastructure for Nalco Water. Managing startup, commissioning, and operational support for critical cooling systems in major facilities.
Responsibilities
- Serve as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
- Support training of site level technicians and customers regarding installation, commissioning, maintenance, and troubleshooting activities
- Manage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings.
- Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services.
- Leverage previous experience to help lead and develop high performing teams of technical professionals
Requirements
- Bachelor's degree or equivalent industry experience
- 3+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
- Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
- Proven track record in data center construction, startup, and operational support.
- Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
- Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders
- Experience working in a startup or fast-paced environment is a plus.
- Possess a valid Driver's License and acceptable Motor Vehicle Record
Benefits
- Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
- Paid training held in the field and at Nalco Water Headquarters in Naperville, IL
- Enjoy a flexible, independent work environment
- Receive a non-decaled company vehicle for business and personal use
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