General Manager overseeing overall site management, financial performance, and team development at Nidec. Leading strategic initiatives to align with company objectives and compliance standards.
About the role
- Major Incident Commander handling Major Incidents for TransUnion. Collaborating with DevOps and SRE teams to enhance incident management processes and drive improvements.
Responsibilities
- Act as Incident Commander during Major Incidents coordinating with DevOps, SRE, and Service Owners
- Produce accurate and timely communications tailored to relevant audiences
- Build and evolve the practice of Incident Management developing processes
- Conduct major problem investigations, driving the identification of root causes
- Collaborate with DevOps and SRE teams to analyze incident trends
- Drives the implementation of problem management best practices
Requirements
- Bachelor’s degree or higher in Computer Science / Information Systems or a related field / work environment
- Strong proficiency and experience in technical troubleshooting
- Understanding of cloud-native tools and architectures, such as Kubernetes, Docker
- Familiarity with Site Reliability Engineering (SRE) principals and practices
- Knowledge of IaC tools like Terraform, CloudFormation, or Ansible
- Experienced user of a trouble ticketing system (BMC Remedy, JIRA Service Management, or similar)
- Flexibility to work within a “Follow the Sun” global shift ROTA, covering local daytime hours, including holidays and weekends, on a rotational basis.
Benefits
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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