About the role

  • Support Family Goals: Work closely with families and the Department of Health and Human Services to help them reach goals set by their caseworker.
  • Visit Facilitation & Transport: Facilitate visitations between children and their families, providing safe and reliable transportation to and from visits.
  • Documentation: Maintain accurate and unbiased reports of each visit.
  • Resource Assistance: Help families find and apply for resources that support their path to reunification and well-being.
  • This role will be working with families to provide direction, coaching, and motivation to achieve the goals set by DHHS, and the court.
  • The focus for Family Support Specialists is supervising the protection and safety of the child and adult participants.
  • Maintain consistent and open communication with the DHHS, and your manager about your work with the families.
  • Build great rapport with the families we serve.
  • Ensuring that professional working relationships are created with families within your scope of duties and training.
  • Submit written incident reports within 24 hours and submit service documentation and mileage for all cases within 36 hours of providing the service with families.
  • Transport children and families to and from visitations.

Requirements

  • Reliable Transportation to safely transport children and meet families.
  • Valid insurance and drivers license required.
  • Clear Communication and strong documentation skills.
  • Positive Rapport with families to build trust and provide meaningful support.
  • Preferred Bachelor’s degree in a Human Services field, But NOT Required !(Social Work, Psychology, Human Services, Counseling, etc).
  • Prior experience working with kids, crisis intervention and conflict resolution, and knowledge of child development and the child welfare system.
  • Candidates must be at least 21 years old.
  • Clear criminal history and a driving record with no more than three points assessed.
  • Strong written communication skills for accurate and unbiased documentation, as well as excellent verbal communication skills via phone and email.

Benefits

  • Health Insurance (70% premium covered by employer + 50% premium for their families)
  • Dental insurance
  • Vision Insurance
  • Paid time off - 15 days per year.
  • Holiday Pay (8 holidays/yr)
  • 401K + Matching
  • 100% paid familial leave after one year of employment- 6 weeks paid
  • Employee Assistance Program- 6 free therapy, limited legal services, health & wellness webinars
  • Professional Development Assistance Program

Job title

Family Support Specialist

Job type

Experience level

Mid levelSenior

Salary

$22 per hour

Degree requirement

Bachelor's Degree

Location requirements

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