Peer Support Specialist utilizing lived experience to model recovery and support Healthfirst members. Collaborating with interdisciplinary teams to facilitate care and manage caseloads.
About the role
- Customer Service Representative providing support for customer enquiries in the QVC UK Contact Centre. Working evenings and supporting a team to drive brand advocacy and success.
Responsibilities
- Handle inbound customer calls, resolving customers' often complex enquiries
- Drive brand advocacy
- Work towards achievable individual performance targets
- Participate in a supportive onboarding experience including four weeks of training
Requirements
- Experience interpreting and responding to customer questions
- Experience using a computer is necessary
Benefits
- 30 days of annual leave
- Home office options
- QVC bike leasing
- Comprehensive health program
- Free parking
- Subsidised cafeteria
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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