Customer Service Representative providing information about products and services and processing orders for clients. Engage with customers via phone, fax, or email in a manufacturing environment.
About the role
- Customer Service Representative supporting QVC's Customer Care Team in Knowsley. Handling inbound calls and resolving customer inquiries with professional training and a supportive environment.
Responsibilities
- Provide world class customer service.
- Handle inbound customer calls, resolving complex enquiries.
- Work towards achievable individual performance targets.
- Participate in a four-week training onboarding experience.
Requirements
- Desire to deliver a first-class customer service experience.
- Experience interpreting and responding to customer questions.
- Experience using a computer is necessary in this role.
Benefits
- home office options
- 30 days of annual leave
- QVC bike leasing
- comprehensive health program
- free parking
- subsidised cafeteria
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Global Director of Customer Support at WeTravel managing a distributed support team. Fostering customer relationships and technical excellence in service delivery.
Intern in Customer Service supporting contract management and order processing in a global company. Engaging in diverse teams and improving customer service capabilities.
Sachbearbeiter im Customer Service bei Promostore, einem führenden Werbeartikel - Dienstleister in Deutschland. Verantwortlich für Kundenberatung, Auftragseingänge und Kommunikation mit Lieferanten.
As a Customer Support and Success Manager, guide craftsmen through digital processes using Craftnote. Engage with customers and enhance their experience with tailored onboarding and support.
Customer Service Representative handling inquiries from Italian and Spanish shops via phone and email. Resolving customer queries and maintaining shop data for e - commerce.
Customer Service role handling inquiries via phone and email for the Polish E - commerce shop. Involves customer support and web shop management.
Customer Service Agent in Mississauga, Ontario, supporting clients and operations. Involves customer inquiries, internal communications, and improving operational efficiency.
Customer Success Specialist providing support for SimplePractice platform inquiries in Mexico City. Engaging with customers via email, chat, and calls to enhance their experience with our product.
Customer Experience Executive at Queensmith facilitating post - sale and post - appointment customer journeys while ensuring order progression and payments. Collaborating with teams to enhance customer engagement.