About the role

  • Executive Account Director overseeing strategy and growth opportunities for occupier accounts. Leading multiple teams and building client relationships for a global real estate services firm.

Responsibilities

  • Responsible for leading the strategy and growth opportunities for accounts
  • Develop vision to increase client value and service delivery
  • Create robust relationship map and strategy
  • Provide thought leadership and seek innovation opportunities
  • Evaluate growth opportunities with Quality team
  • Infuse culture of client excellence and growth into account leadership teams
  • Lead multi-disciplinary teams preparing responses to RFPs
  • Set and measure operational and financial goals
  • Ensure implementation and superior delivery of all contracted deliverables
  • Coordinate performance reviews between clients and C&W

Requirements

  • Bachelor’s degree required
  • Master’s degree or MBA preferred
  • 15+ years’ experience
  • 10 years of experience in occupier services or outsourcing services preferred
  • Competency in one or more of the core service lines
  • Financial analysis and computer literacy with knowledge of applicable software packages
  • Experience in resource allocation and implementation
  • Superior relationship building and management skills along with solid interpersonal skills
  • Strong proficiency with MS Office Suite, including ability to perform internet-based research

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life insurance
  • Disability insurance programs
  • Paid and unpaid time away from work

Job title

Executive Account Director

Job type

Experience level

Lead

Salary

$221,000 - $260,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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