Executive Account Director overseeing strategy and growth opportunities for occupier accounts. Leading multiple teams and building client relationships for a global real estate services firm.
Responsibilities
Responsible for leading the strategy and growth opportunities for accounts
Develop vision to increase client value and service delivery
Create robust relationship map and strategy
Provide thought leadership and seek innovation opportunities
Evaluate growth opportunities with Quality team
Infuse culture of client excellence and growth into account leadership teams
Lead multi-disciplinary teams preparing responses to RFPs
Set and measure operational and financial goals
Ensure implementation and superior delivery of all contracted deliverables
Coordinate performance reviews between clients and C&W
Requirements
Bachelor’s degree required
Master’s degree or MBA preferred
15+ years’ experience
10 years of experience in occupier services or outsourcing services preferred
Competency in one or more of the core service lines
Financial analysis and computer literacy with knowledge of applicable software packages
Experience in resource allocation and implementation
Superior relationship building and management skills along with solid interpersonal skills
Strong proficiency with MS Office Suite, including ability to perform internet-based research
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