Customer Success Specialist providing support for SimplePractice platform inquiries in Mexico City. Engaging with customers via email, chat, and calls to enhance their experience with our product.
About the role
- ePro P2P Global Support Specialist managing supplier relationships and resolving user issues with eProcurement tool. Collaborating with global teams across multiple regions in procurement.
Responsibilities
- Manage supplier relationships
- Conduct RFXs and auctions
- Spend and value lever analysis
- Analyze information and reports for LATAM management
- Support complexity reduction projects
- Contract management
Requirements
- Related complete bachelor's degree
- +4 years of professional experience in procurement
- Experience in sourcing indirect or direct procurement in a multinational company
- Working with US teams
- Experience with advanced Excel
- Proficiency in ERPs: Oracle and SAP
- Advanced English skills
Benefits
- medical benefits
- life insurance
- more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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