Hybrid Enterprise Customer Enablement and Training Specialist

Posted last month

Apply now

About the role

  • Architect customer success and train marketing teams on AirOps' AI workflows from first login to certification
  • Complete internal Builder Certification and build real AI workflows
  • Shadow and run live enterprise enablement sessions and weekly office-hours
  • Own 5-10 customer accounts and manage bi-weekly pulse checks with strategic accounts
  • Lead weekly "Build With Me" sessions to co-create workflows solving business problems
  • Run private cohort sprints for enterprise clients (intensive training) and support public cohort program
  • Design and deliver custom enterprise training programs and become a certified trainer for the AI Marketing Mastery cohort
  • Build playbooks to turn one-off solutions into repeatable success patterns and influence product roadmap based on enterprise customer needs

Requirements

  • 1-3 years minimum in customer success, technical onboarding, or product enablement (B2B SaaS preferred)
  • Exceptional written and verbal communication - you'll be teaching Fortune 500 executives
  • Experience with modern SaaS tools (Intercom, Slack, Notion, and similar platforms)
  • Proven ability to manage multiple strategic accounts simultaneously
  • Bonus: Supported technical products or AI tools
  • Bonus: Can read basic code or understand workflow logic
  • Bonus: You've run training sessions or workshops
  • Bonus: You're already experimenting with AI in your personal workflow

Benefits

  • Equity in a fast-growing startup
  • Competitive benefits package tailored to your location
  • Flexible time off policy
  • Generous parental leave
  • A fun-loving and (just a bit) nerdy team that loves to move fast!

Job title

Enterprise Customer Enablement and Training Specialist

Job type

Experience level

Junior

Salary

$110,000 - $150,000 per year

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job