About the role

  • Help run, operate and orchestrate daily CRM needs for the stakeholders.
  • As a counter part to the MarTech you will help in Growth Team, adopting business requirements, translating them into technical concepts, and delivering its implementation.
  • Develop, maintain and enhance the CRM system, as well as integrate it with other applications and data sources.
  • Design and implement new features and integrations.
  • Provide technical support and guidance to the CRM users and business analysts.
  • Monitor, troubleshoot and resolve CRM issues and incidents.
  • Document CRM processes, workflows, requirements and best practices.
  • Ensure data quality, security and compliance with GDPR and other regulations.
  • Stay updated with the latest CRM trends, technologies and best practices.

Requirements

  • Bachelor's degree in Computer Science, Engineering, Information Systems or related field.
  • At least 3 years of experience in developing and maintaining CRM solutions using Microsoft Dynamics 365 and Power Platform.
  • Core skills in customizing Dynamics 365 CRM, .Net, CRM SDK, Javascript, Typescript, Power Apps and Power Automate.
  • Strong knowledge of CRM functionalities, modules, workflows, business rules, logic apps, plugins, etc.
  • Proficiency in C#, .NET, JavaScript, HTML, CSS, SQL and other programming languages and tools.
  • Knowing the best practices- success by design framework for Dynamics 365.
  • Experience in working with Azure services, such as Azure DevOps, Azure Functions, Azure Logic Apps, etc.
  • Experience in integrating CRM with other systems and applications using APIs, web services, connectors and other methods.
  • Experience in working with agile methodologies, such as Scrum, Kanban, etc.

Benefits

  • Inclusivity all genders

Job title

Dynamics 365 CRM Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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