Senior Project Manager advancing AI strategies for Contact Center with Zurich in Frankfurt. Focus on developing and optimizing AI - Agents and enhancing customer experiences.
About the role
- Director of Project Management at Capital One creating strategies and leading projects. Collaborating across teams to influence results and impact company’s bottom line.
Responsibilities
- Create strategies and lead a team through high priority projects
- Collaborate with leaders to influence results impacting the company’s bottom line
- Drive complex projects and programs by providing strategic direction
- Design, develop, and manage project plans in a dynamic environment
- Ensure projects are delivered on time, on budget, and manage risk
- Partner cross-functionally to drive project delivery
- Build relationships and collaborate with key stakeholders
Requirements
- Bachelor’s Degree or Military experience
- At least 5 Years of Project Management experience
- At least 3 Years of People Management experience
- Masters or MBA degree (Preferred)
- 6+ years of Project Management experience (Preferred)
- 4+ years of People Management experience (Preferred)
- PMP, Lean, Agile or Six Sigma certification (Preferred)
- Strong problem solving and influencing skills (Preferred)
- Strong communication and collaboration skills (Preferred)
Benefits
- Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
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