Web Project Manager optimizing international websites for DELABIE and AQUATOOLS. Coordinating web projects from needs assessment to deployment within a collaborative team.
About the role
- Experienced Project Manager driving successful software implementation for enterprise clients of Benchling platform. Leading operational activities and collaborating with cross-functional teams in biotechnology.
Responsibilities
- apply Benchling Implementation Methodology (BIM) to drive project operations and optimize team members’ time and efficiency in delivering project goals.
- work with enterprise and strategic account teams to ensure projects are delivered on time or early, as well as at or below budget.
- liaise with customer PMOs to ensure best practices across the partnership and provide guidance to ensure Benchling project success.
- enable Global Program Managers and Account Executives on enterprise programs to be focused on strategic delivery and expansion while you drive project day to day operations.
- lead the activities of the Benchling project team and drive execution of the project plan.
- set clear expectations with internal and external team members, and hold them accountable for schedules and project results.
- lead customer escalations, diagnose project issues and risks, develop contingency plans, and implement changes to drive risk mitigation.
- actively handle project financials, including team utilization, budget vs actual hours, project margin, travel and other expenses. Serve as an internal partner to the Benchling financial organization.
Requirements
- familiarity with the systems development life cycle (SDLC) and standard software implementation methodologies (i.e. agile/scrum methodology, waterfall, and hybrids)
- demonstrated successful software project management experience and training with >2 years experience (PM) in the life sciences R&D industry
- at least 3 years of software implementation experience, preferably with a SaaS software company
- BA or BS in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar life science field preferred, or equivalent professional experience working with Life Sciences R&D processes and/or healthcare technology
- experience using advanced collaboration and task-centric tools (e.g. Smartsheet, Slack, Salesforce, MS Project, etc.)
- experience building out new processes, tools and communicating these out to an organization
- experience leveraging AI tools to optimize or automate project management tasks
- exceptional communication and organizational skills; comfortable presenting in high pressure settings
- strong work ethic, multi-tasking and time management
- proven skills at contingency planning
- experience in managing customer expectations
- working knowledge of software delivery risk management
- ability to work at customer sites, or in the Zurich office based on customer and project needs. Expected travel 25%.
Benefits
- flexible hybrid work arrangement that prioritizes in-office collaboration
- comprehensive benefits program tailored to their region of residence
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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