Client Project Manager leading successful implementation of e-invoicing solutions for multinational clients. Collaborating with global stakeholders and managing multiple projects from initiation to completion.
Responsibilities
Lead cross-functional teams to deliver projects on time and within budget
Collaborate with implementation partners to ensure alignment
Define project scope, goals, and deliverables in collaboration with management
Plan and manage project timelines, milestones, and deliverables
Monitor partner capacity and readiness for assigned projects
Manage project budgets and financial objectives
Identify, assess, and mitigate project risks
Facilitate problem-solving and decision-making processes
Ensure all project documentation is complete, current, and stored appropriately
Analyze delivery trends and recommend corrective actions
Support partner enablement and continuous improvement
Requirements
Minimum 4 years of experience leading customer projects, preferably in a global or multinational setting
Experience working with global customers and managing projects across multiple time zones
High School diploma or equivalent required; Bachelor's degree preferred
E-invoicing or ERP implementation experience is a plus
Excellent telephone and writing skills, with the ability to communicate effectively with clients and stakeholders
French language is a plus
Benefits
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role)
Flex My Way: supportive workplace policies to manage personal and professional responsibilities
Career Development and Growth: continuous learning and skill development
Industry Competitive Benefits: health plans, flexible vacation, mental health days, retirement savings, tuition reimbursement, employee incentive programs
Culture: award-winning reputation for inclusion, belonging, flexibility, work-life balance
Social Impact: two paid volunteer days off annually
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