RI
RiachueloSales Attendant I – Customer Service
Sales attendant responsible for customer registration and executing sales and service standards. Working in a fast - paced environment with flexible hours and high expectations.
About the role
- Develop, implement, and continually refine a comprehensive sales strategy specifically tailored for the North American Construction market, aligning with overall company objectives and revenue targets.
- Conduct thorough market analysis to identify key growth opportunities, emerging trends, and competitive landscapes.
- Define clear sales objectives, key performance indicators (KPIs), and metrics to track progress and ensure accountability.
- Collaborate with senior leadership to forecast sales, set budgets, and allocate resources effectively to maximise ROI
- Lead the North American sales team (currently 2 Account Executives and 1 BDR) to consistently achieve and exceed aggressive quarterly and annual revenue targets.
- Identify and engage with the right construction projects at the right time, whether through general contractors, project owners, or trade partners.
- Drive new business acquisition through effective prospecting, lead generation, and pipeline management strategies.
- Foster strong relationships with key accounts to maximize expansion opportunities.
- Support the exploration, launch and ongoing management of channel partners
- Actively help to sell and close deals in person and virtually, while managing and mentoring the sales team.
- Serve as a Brand Ambassador, representing the company at live and virtual events
- Analyze existing sales processes, identify inefficiencies, and implement improvements to streamline workflows and enhance productivity.
- Introduce structure where needed, without overengineering. Implement lightweight tools and reporting processes to drive visibility and accountability.
- Leverage CRM systems and sales analytics tools to monitor performance, identify areas for improvement, and make data-driven decisions.
- Develop and implement best practices for sales forecasting, pipeline management, and reporting to ensure accuracy and predictability.
- Drive a culture of excellence, ownership and resilience
- Recruit, onboard, train, and mentor a high-performing sales team, fostering a culture of accountability, collaboration, and continuous improvement.
- Provide ongoing coaching, feedback, and professional development opportunities to enhance individual and team capabilities and performance.
- Set clear performance expectations, conduct regular performance reviews, and implement incentive programs to motivate and reward achievement
- Lead by example, actively participating in deals to support the team
- Work closely with marketing to develop compelling sales collateral, campaigns, and lead generation initiatives.
- Collaborate with product development and engineering teams to provide market feedback and contribute to the evolution of product and service offerings.
- Partner with customer success and support teams to ensure a seamless customer journey and high levels of satisfaction.
Requirements
- 10+ years of progressive experience in sales leadership roles in the construction industry, with at least 5 years specifically managing sales teams in the North American market
- Deep familiarity with selling to or through general contractors, project owners, or subcontractors.
- Strong commercial acumen, strategic thinking and a passion for winning
- Demonstrated experience developing and executing successful sales strategies for B2B software companies
- Strong understanding of sales methodologies
- CRM proficiency
- Exceptional leadership, communication, negotiation and presentation skills
- Ability to analyze data, identify trends and make data-driven decisions
- Willingness to travel frequently within North American as required
Benefits
- 15 working days plus annual holiday close down
- Competitive health insurance
- RRSP
- EAP and wellbeing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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