Director of Product Discovery leading the development of healthcare products using market insights. Responsible for innovation and aligning strategies with commercial goals in Bupa.
Responsibilities
Lead product discovery and development, identifying new opportunities through market scanning and external trend analysis.
Shape the product and proposition strategy, ensuring alignment with Bupa’s commercial goals and customer needs.
Drive innovation across strategic initiatives including Mental Health, Blua, Genomics, Later Life Living, and ConnectedCare.
Collaborate across teams, including Pricing, Healthcare Strategy, and Customer Insights, to design profitable and customer-focused products.
Develop product roadmaps, tailoring offerings to different customer segments and ensuring affordability and value.
Monitor market impact, supporting marketing, sales, and broker engagement to position Bupa as a leader in health and dental.
Track performance, using KPIs and customer data to measure success and guide future development.
Ensure compliance and manage risk, working closely with governance and risk teams.
Lead and inspire a high-performing team, fostering a culture of innovation, collaboration, and accountability.
Requirements
Proven experience in product development and market analysis, ideally in healthcare or insurance.
Strong leadership skills, with the ability to motivate and develop teams.
A deep understanding of customer insight, data analysis, and proposition design.
Experience working across commercial, pricing, and strategy teams.
Excellent communication and stakeholder management skills.
A collaborative mindset and the ability to work across functions.
A data-driven approach to decision-making and continuous improvement.
Benefits
25 days holiday, increasing through length of service, with option to buy or sell
Bupa health insurance for you and your family
Enhanced pension scheme
Target bonus of 25% based on individual and company performance
Access to our Viva wellbeing programme
Discounts on Bupa products and services
Opportunities for career development and progression
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