Director of Performance Analytics responsible for leading analytics team and driving data strategies for Global Specialty insurance. Seeking to improve performance, operational efficiency, and support underwriting strategies.
Responsibilities
Strategic Planning; building and management of Performance Analytics Roadmap
Maturing internal Operational Routines and ceremonies; while fostering collaboration
Managing a team of 4
Build analytical frameworks, including dataset creation/enhancement, tooling, and automation to enable deeper and faster analytical delivery
Create and enhance performance and process metrics, leveraging a deep understanding of end-to-end performance of critical process and business objectives
Perform intermediate level analytics, including but not limited to correlation, regression, external influences, and leading & lagging indicators to understand emerging trends, identify root causes, and drive meaningful improvement
Synthesize and translate results into a compelling narrative to explain complex analytical work and associated recommendations to business senior leadership
Build trusted partnerships with key stakeholders and senior business leaders and developing ongoing business insights
Support Underwriting strategies to improve operational results and address emerging trends
Develop an understanding of GS data assets, combining data from multiple disparate sources as required
Create and refine performance analytic tools for PA team usage
Respond to ad-hoc project and analytic requests and data queries and assign to team as appropriate
Requirements
5+ years of data analysis experience including identifying patterns in data and root cause behind perceived trends and anomalies using analytical and data visualization tools (e.g. Excel, Tableau)
2+ years’ experience leading, guiding, coaching, teaching and influencing an analytics team to deliver on team goals and responsibilities.
2+ years’ experience building working relationships with business partners and bring groups together to solve problems; consultative mindset
Creative problem solving and curious mindset with a passion for delivering outcomes
Strong analytical experience
Effective written, verbal communication and story-telling skills
Knowledge of data warehousing / relational database concepts and foundational experience with SQL
Foundational knowledge of insurance products, coverages, common metrics, & actuarial concepts
Ability and desire to learn GS business products, systems, processes and procedures
Creative, innovative and a critical thinker – thinks “out of the box” and considers new ways of analyzing data
Adept at researching and independently learning about new subject areas
Benefits
Other rewards may include short-term or annual bonuses
long-term incentives
on-the-spot recognition
Job title
Director of Performance Analytics – Global Specialty
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